I skipped them and just killed some obvious RDP-tasks.Īfter Step / Try 4 even the last crashed session was killed and the user was able to login again Be careful, because some tasks, most importantly csrss.exe, when killed, also would result in a reboot of the system.

So I tried to end those 4 tasks assigned to this user.

I tried the obvious one: Logging off the user. There you find one expandable list assigned to every remote desktop user - one list had no user name in it and only showed 4 tasks running.

It worked for one session, but the next time it just had no effect, so I opened the task manager and the user tab. I tried to kill this session with either reset session 7 (fyi: rwinsta is an alias for reset session)

on the CLI qwinsta lists all available sessions, inactive and active ones, there is one disconnected session (called 'getr.' in the screenshot).

So I tried the following steps to disconnect the orphaned session: I had the same issue in Windows Server 2016. I could not found any way to really force kill a session :( When connecting I clicked on RDP Client's 'details' button - and here it was, a error message that winlogon did something wrong, it was waiting for user to click on 'retry/ignore/etc' buttons and since it's the omnipotent winlogon it caused all that weird behavior. Solution was - connect as user (login with his credentials if you can reset his password or use some kind of remote assistance to see what happens on his computer) and see what happens in logon window. Session persists and refuses to get killed. Tried killing all processes for that user - did not help.

The session still hangs in the list with 'disconnected' status.ģ. Tried logging off/resetting session (which usually helps in these cases) - did not work. He's just a simple user so I can't expect detailed problem description.Ģ. He phoned me with ''connecting' message just hangs forever'. I suppose the same happened today on my Win2008R2 Terminal Server.ġ.

Terminal server manager windows 10